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dantheclamman
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to Technology@lemmy.worldEnglish • 13 days ago

VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

techcrunch.com

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VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

techcrunch.com

dantheclamman
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to Technology@lemmy.worldEnglish • 13 days ago
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Khosla Ventures among VCs experimenting with AI-infused roll-ups of mature companies | TechCrunch
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VC firms are pioneering a new investment strategy: acquiring established businesses and optimizing them with AI to boost efficiency and customer reach.
  • @Fredselfish@lemmy.world
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    10•13 days ago

    Just tried call a appliance service fucking told me that customer service was now all AI no human. I fucking hung up.

    • @Lost_My_Mind@lemmy.world
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      15•13 days ago

      No no. Don’t just hang up. Tell us who it was so we can ALL avoid buying their products.

      • @Fredselfish@lemmy.world
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        11•13 days ago

        Sears appliance repair.

        • @Lost_My_Mind@lemmy.world
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          9•13 days ago

          …that only raises MORE questions!!! Where the hell did you even FIND a Sears in 2025??? I thought they went out of business around the same time Toys R Us did. Like, 10 years ago.

          • @Fredselfish@lemmy.world
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            5•13 days ago

            Me too, but I called for appliance repair anc it redirected me to the local Sears repair. https://www.searshomeservices.com/repair/refrigerator-repair-service

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