So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

  • @Aceticon@lemmy.world
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    2 years ago

    It was fine before Carly Fiorina took over and brought in the 1980s MBA style of management (the same that killed or nearly killed quit a lot of household names).

    Think of it as the first wave of enshittification, back in the 00s.

    Ever since then, HP consumer-grade products have generally been pretty bad, especially (but not only) their printers.

    Interestingly, the business-grade stuff was still pretty decent, but I’m not up to date on whether that is still the case.

  • @ccunix@lemmy.world
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    112 years ago

    Laserjets up until generation 5 were amazing. There are laserjet 4s still trucking away churning out pages. I personally had a LaserJet 4MP that I sold when I got married due to its extremely low wife acceptance factor (it was huge, loud and ugly. We both regret that decision because 20 years later it would probably still be working.

    Basically, what Brother lasers are now is what HP laserjets used to be up until ~2004. We can debate the exact switchover year ad nauseum, but you get the idea.

    • @CobraChicken@lemmy.ca
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      2 years ago

      When you said 20 years later I genuinely thought you meant like early 90s

      On a related note my Brother 2270DW has been working flawlessly since 2012. It survived two moves just fine. Toners are cheap and widely available

      I have it hooked up to my wifi and any new pc or mac connected to the wifi can print effortlessly

  • @gearheart@lemm.ee
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    102 years ago

    Yeah it’s bad … Now many hp printers require Internet connectivity and an active subscription for you to be allowed to use the ink you purchased.

    • @ILikeBoobies@lemmy.ca
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      2 years ago

      It’s unlimited ink but you pay per page

      Not sure why I have a bad arrow: even if you have ink it’s not going to print if you used up your monthly pages

    • voxel
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      12 years ago

      if you choose to enroll your printer in their monthly ink thingy… (good luck as the ink that comes ootb is paired eith that program and requires a subscription)

  • @zquestz@lemm.ee
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    92 years ago

    Simple answer, ages ago there was a time when HP made okay printers. In the past decade or more, they have not. Stay away.

    The bloatware and software stack is just abysmally bad.

  • @stewie3128@lemmy.ml
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    72 years ago

    I’ve only bought Brother laser printers for 15 years now, and have no intention of doing anything else. Never again, HP.

  • super_user_do
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    62 years ago

    I have an HP Printer and it sucks. It deliberately decided not to print anymore if I don’t pay them 3,99€ a month

  • @Bdaman@sh.itjust.works
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    62 years ago

    Just wait till you run into one of the HP printers that will not work until you sign up for the HP subscription service, and only use HP subscription ink cartridges, and only if it’s allowed to access the internet to report back that it’s printing. The subscription actually set the number of pages per month you are allowed to print, on the hardware you have them money for.

    And it only works for a device with the HP app installed. Total garbage.

    • @ccunix@lemmy.world
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      2 years ago

      I have one of those and it works perfectly from Linux using standard software. You can also go over the subscription, you just pay (still comparable to buying ink cartridges though, perhaps even a little cheaper if you’re printing photos). It also worked for 2 weeks with no internet connection, although it did complain about that lack of an internet connection after a week.

      It has also proved to me that HP are conning everyone with non InstantInk cartridges. After 3 years we are still on the same cartridges, which I am sure it would have claimed were empty if it were not InstantInk.

      Disclaimer: I got the printer for (effectively) free and use the free tier subscription which allows me 10(?) pages a month with no rollover. It has cost me about €2.50 in 3 years. I would never have paid for a modern HP printer.

      Edit: I am not defending HP’s abhorrent business practices. However, in this case I found a loophole and was able to exploit it. It was also free because I had a awesome employer who gave out Fnac vouchers every year. I am also only able to exploit that loophole because I also have that little Brother laser that just works.

      • @Bdaman@sh.itjust.works
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        12 years ago

        I didn’t have the chance to try on Linux. Good to hear it worked for you Since it was for my in-laws it had to work on Windows 10 laptop and a Chromebook. I learned a few years ago I cannot guide them onto a Linux install as much as I want to.

  • Sagrotan
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    2 years ago

    I remember a needle printer from my work in the early 90s that worked endlessly. I think it was from the early 70s.

  • @WindowsEnjoyer@sh.itjust.works
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    2 years ago

    HP doesn’t stand for “Huge Pain”. It stands for:

    • H - Fuck
    • P - You

    That’s the unofficial moto of the HP company - “Fuck you!”.

    Seriously, anyone who still buys HP products, they disrespect themselves.

  • krolden
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    22 years ago

    Their old dumb monochrome laser printers were great. I still have one

  • Andi
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    22 years ago

    Certainly YMMV. I have an HP 8720 and it works wirelessly perfectly, Windows finds it and installs it automatically. Including the scanner. Even works from my wife’s Chromebook. I can print from my Android phone without any issue.

    I do pay for the HP ink subscription, but it’s only 99p per month, and that’s 15 pages with rollover and that suits our need 99% of the time.